5 steps to respond to negative reviews without losing customers
Nobody’s perfect, and since you simply cannot please everyone, a few negative reviews are inevitable.
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online reviews
Why you should cultivate and respond to online reviews
Online reviews are more important to your clients and prospective clients than you may know.
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What to do about fake online reviews
It may be hard to believe, but fake reviews—often written by disgruntled employees and jealous competitors—happen to almost every local
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